Giving and Receiving Effective Feedback
Giving and Receiving Effective Feedback
Feedback, when done properly, can lead to huge increases in employee engagement. Ninety-eight percent of employees fail to feel engaged when their manager provides little to no feedback (Kolowich Cox, “11 Eye-Opening Statistics on the Importance of Employee Feedback,” hubspot.com/marketing, August 2017). Feedback is important for both the giver and the receiver. Participants learn how the feedback conversation increases self-awareness, provides opportunities for change/accountability, and improves individual and organizational effectiveness, among other benefits. You will explore the interpersonal challenges around giving and receiving feedback, including the most prevalent of reasons people shy away from feedback (the need to be accepted and liked or the fear of reprisal and rejection) and discover tactics to apply during these conversations.
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