Leading in the Community

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Culture
Leadership

Leading in the Community

In this deep-dive journey into the areas of diversity, equity, and inclusion, cohort participants will explore how you can effectively and powerfully champion different voices and perspectives to build a stronger, more balanced work environment, creating a sense of community, affinity, safety, and shared intent for your teams.

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Learning Objectives

  • Illuminate blind spots and build awareness of how to create powerfully inclusive and high-performing teams
  • Create contrast and symmetry by exploring tools and techniques to accelerate impact of teams
  • Integrate “radical inclusion” into your leadership approach and organizational culture

Facilitating Challenging Conversations

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Culture

Facilitating Challenging Conversations

In every workplace, there is inevitably a need for difficult, awkward, and sometimes frightening conversations in the workplace. Thus, knowing how to build powerful relationships requires influence and mutual trust. Through individual reflection and various group activities, participants will examine the mindsets and approaches for managing such challenging situations. Understand when awkward “crosses the line” into behaviors that you should not tolerate and how to address it. This session draws on the research and work of Chris McGoff’s The PRIMES, Charlie Green and Andrea Howe’s Trusted Advisor Handbook, and Susan Scott’s Fierce Conversations to help provide frameworks and tools to design conversations.

Learning Objectives

  • Distinguish the behaviors and mindsets to use when challenging situations are required
  • Gain an awareness of how you can build the skills for addressing challenging conversations into your organization’s support for and commitment to your staff
  • Apply templates and tools, including: Guiding a Fierce Conversation™ (Susan Scott); “Name it and claim it” (Trusted Advisor)

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Designing a Culture of Innovation: An Introduction

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Culture
Leadership

Designing a Culture of Innovation: An Introduction

In today’s VUCA (volatile, uncertain, complex, ambiguous) environment, agile approaches to innovation are key to not only success, but survival. Unfortunately, many organizations and government agencies lag behind in their understanding and application of frameworks and tools that support innovation at the project and organizational level. Participants discover key innovation principles and how to immediately apply them to a wicked problem. By using IDEO’s Design Thinking approach, you will learn how to rapidly prototype and test solutions in order to better serve your customers and achieve your organization’s goals. (90 min workshop)

Learning Objectives

  • Identify key innovation concepts and principles
  • Recognize innovation in practice through Design Thinking
  • Practice with innovation through design thinking applied to a current challenge or problem

Building an Intentional Culture

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Building an Intentional Culture

Define your organization’s desired culture. Through a series of individual exercises, team discussions, and group work, participants will determine the steps you can take as a team to build and support the culture that best fits your organization. Participants first define your desired culture individually, then as a group. From there, participants determine your norms and behaviors (what you value and commit to as a team), along with specific corresponding systems and processes. By the end of the session, participants walk away with an agreed upon definition of your culture, and practical steps you can take to live into it each and every day.

Learning Objectives

  • Identify your organization or team’s desired culture
  • Determine commitments you will make over the next year+ to live into your desired culture
  • Define accountability metrics and processes to address missteps and errors
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Cultivating a Peak Performance Culture

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Cultivating a Peak Performance Culture

Culture determines if and how our thoughts, ideas, and plans are enacted. Regardless of what you want to happen, culture determines everything in an organization. Because a team’s culture will determine outcomes, it is critical to look for practical ways to move from a default organizational culture — the one you have if you are not intentional — to a peak performance culture. Our trainers will guide you on how to design, build, and sustain a peak performance culture for your team, division, or organization.

Learning Objectives

  • Assess your stated culture and the culture your teams are actually experiencing day-to-day
  • Apply frameworks and tactics to lead the shift from a current cultural state to your desired state
  • Enact key elements of a peak performance culture